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In these Terms and Conditions "Signalway" shall mean Signalway Antibody LLC, which is located in College Park, Maryland, USA. The Terms and Conditions set out below shall apply to our products and services and to products distributed by Signalway on behalf of other suppliers.

Signalway shall be entitled to amend at any time in its absolute discretion the terms and conditions by posting them on this website in amended form with a note of the date when such amendments shall take effect. Your continued use of the website after the date any amendments shall take effect shall be construed as your acceptance to such amendments.


Receipt of products
Packaging and products should be inspected immediately upon receipt. Notification of damage, shortages or defects should be given immediately by e-mail or fax.

Risk in the products passes on despatch. Property in the products does not pass until the product has been paid for in cleared funds.

Return & replacement policy

Quality is important to Signalway. Therefore if a product does not perform as described on the datasheet please notify us within 12 months of delivery using this form and for product-related problems, a replacement or refund will be offered. If you do not provide details of your protocol, We will unfortunately be unable to issue a replacement or refund.

This offer is only valid for products purchased directly from Signalway and its authorised distributors.

In the unlikely event of receiving an incorrect item, please contact Signalway in the first instance and store the antibody in the fridge at -20°C in the original packaging. Please do not attempt to return the item yourself. Signalway will then get back to you as soon as possible to ensure you receive the correct item. For products which have special shipping requirements including those shipped on dry ice, please store as indicated on the datasheet and contact us as soon as possible.

All requests for returns must have prior authorisation and must be shipped back to us within 7 working days of receipt of the items. Items must be returned in the same or equivalent packaging (i.e. cold and insulated) as originally dispatched by us.

Product use limitations

Signalway will not be liable for any professional advice it may offer in relation to the use of the products nor any claims or applications not listed in the literature or the misuse of products which will include using the products for diagnostic, therapeutic or in vivo use in human subjects. We cannot provide a guarantee for all applications for which a specific reagent may be used. Further, information disclosed in our product literature should not be considered as a recommendation to use its products in violation of any patents. We shall not be liable for its failure to perform any of its obligations resulting from circumstances beyond its reasonable control. We will notify its customers as soon as practically possible after it becomes aware of deficiencies in a product supplied. Any claim relating to products shall be limited to replacement or refund of original purchase price paid. Except for personal injury or death caused by our negligence (for which no limit applies), We will not be liable (under contract, by negligence or any other way) for any indirect or consequential loss or damage arising out of or in connection with the products or this Agreement and our total aggregate liability for any loss or damage in respect of the products or this Agreement will not exceed the amount paid for the products under this order.

Except for the express warranties set out in these terms, all other warranties express or implied, statutory or otherwise are hereby excluded to the extent permissible by law.

The contents of this website, such as text, graphics, images information and other material ('Content'), are protected by copyright and other intellectual property laws, and all intellectual property rights in them belong to Signalway, or are licenced to it.

Signalway authorises you to use the Content on this website solely for the purpose of purchasing product from us or otherwise promoting our products but you are not permitted to use the Content in competition with us or our products.
All customers, including unauthorized distributors buying from us with the purpose of reselling our products, agree to comply with all United States laws and regulations controlling the export of commodities and technical data and that they will be solely responsible for any violation of such by their actions. In particular, it is understood and acknowledged that the transfer of certain commodities and technical data is subject to United States laws and regulations controlling the export of such commodities and technical data, including all Export Administration Regulations of the United States Department of Commerce. These laws and regulations, among other things, prohibit or require a license for the export of certain types of technical data to certain specified countries.

Contracts and agreements with Signalway shall in all respects be governed by and interpreted in accordance with English law.

All users of the Signalway's website are deemed to have accepted these Terms and Condition in their entirety.

Nothing in these terms is intended to provide any rights to third parties to enforce any term.